Cookie Policy

Last updated: January 1, 2024

What Are Cookies?

Cookies are small text files stored on your device that help us provide you with a better experience on LetterGenie.

1. Introduction

This Cookie Policy explains how LetterGenie ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our AI-powered letter writing service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember information about your visit, such as your preferences and settings, which can make your next visit easier and more useful.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Preference Cookies

These cookies remember your preferences and settings, such as language preferences and theme choices.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your form inputs during your session.

4. Specific Cookies We Use

Cookie NamePurposeDuration
session_idMaintains your session while using the serviceSession
theme_preferenceRemembers your dark/light mode preference1 year
_gaGoogle Analytics - tracks anonymous usage2 years
cookie_consentRemembers your cookie consent preferences1 year

5. How We Use Cookies

We use cookies to:

  • Keep you signed in during your session
  • Remember your preferences and settings
  • Understand how you use our service to improve it
  • Ensure the security of our service
  • Provide you with a personalized experience

6. Third-Party Cookies

We may use trusted third-party services that also set cookies on your device. These include:

  • Google Analytics: To understand website usage and improve our service
  • Content Delivery Networks (CDNs): To deliver content faster and more reliably

These third parties have their own privacy policies and cookie practices, which we encourage you to review.

7. Managing Your Cookie Preferences

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these options in the "Options" or "Preferences" menu of your browser. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete cookies when you close your browser
  • Get notified when cookies are set

7.2 Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

7.3 Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Essential cookies cannot be disabled if you wish to use our service, but you can opt out of analytics and other non-essential cookies.

8. Mobile Devices

If you access our service through a mobile device, you may be able to control cookies through your device's settings. The exact steps vary depending on your device and operating system.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Browser-Specific Cookie Management

For detailed instructions on managing cookies in specific browsers:

  • • Chrome: Settings → Privacy and security → Cookies and other site data
  • • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • • Safari: Preferences → Privacy → Manage Website Data
  • • Edge: Settings → Site permissions → Cookies and site data